Reputation Management Archives | Digital Marketing Training Group

You’ve Been Thinking About Customer Service All Wrong: This is The Digital Age, Baby!

You’ve Been Thinking About Customer Service All Wrong: This is The Digital Age, Baby! Customer service is about solving the problems of your customers. Whose job is customer service? The truth […]

Positive Reviews Need Responses, Too: The Ultimate Cheat Sheet

Positive Reviews Need Responses, Too: The Ultimate Cheat Sheet A good or bad reputation can mean the difference between a business thriving and expanding, or closing their doors for good. […]

Undeniable Tricks To Help You Manage and Benefit from Negative Reviews

Undeniable Tricks To Help You Manage and Benefit from Negative Reviews You’ve taken the (necessary) leap to jump feet first into the ocean of digital platforms, competitors, and customers. It […]

An Introduction to Reputation Management: Why and What it Is

Reputation management — much of which is achieved through SEO. This means effectively using search engine optimization to improve the information that becomes available when someone searches for your business. […]