You’ve Been Thinking About Customer Service All Wrong: This is The Digital Age, Baby! Customer service is about solving the problems of your customers. Whose job is customer service? The truth is, customer service is the responsibility of everyone in your...

Digital Marketing Trends: What to Look For in 2019 There are a lot of changes that have been witnessed in the digital marketing world. These are things that are associated with PPC, SEO, social media, as well as content marketing....

I don’t need to give you a statistic to tell you that these days it’s hard to find a person without a mobile device in arm’s reach. As a culture, it is now more socially acceptable than ever to...

Not all digital agencies are created equally. Take a moment and check out 5 of the best practices that anyone running their own digital agency should adhere to. You’ve identified your ideal client. Knowing who’s out there looking for...

If you’ve already read our blog "Digital Marketing Agencies: To Niche or Not to Niche" you’ve made the decision to focus your digital marketing agency on a particular section of your local market. Congratulations! You are already taking a...

We’ve all heard the phrase, "there’s plenty of fish in the sea" and while that may apply to the dating world, when it comes to targeting an audience for your business that can be daunting. A niche market...