Conversion Rate Optimization (CRO): What to Focus on in 2017

There are always huge changes in digital marketing. 2016 had no shortages of changes. Sometimes, those changes come in the form of redefining how, what, when, where, and why. And, the future of conversion rate optimization is becoming more defined as time goes on.

“The old ways of doing things just won’t get you very far anymore.” It’s, in fact, not enough.

Landing Page Optimization As We Know It Is Not Enough

The term ‘landing page optimization’ was first penned by Tim Ash in his book, ‘Landing Page Optimization’. Although the term is a little misleading by today’s standards, the newer term, ‘conversion rate optimization’ is closer to being accurate, but still falls a little short. In other words, optimization goes beyond just inflating the conversion rate.

These two terms seem to imply that one should seek to optimize campaign-oriented landing pages only. That is simply not the case. Anywhere significant amounts of traffic enter a website should be optimized — not just for search, but for usability and conversions. This could mean the complete revamping of an entire website in some cases. Imagine a site optimized with a compelling end-to-end online experience with a user-centered whole-site redesign. That’s what you want because it’s what your users want!

Surface Knowledge Is Not Enough Either

It’s necessary to dedicate some time each week to learning. Few people dedicate time for themselves each week to digging deeper into a subject and truly learn the ins and outs. Most are happy with reading a blog post or a top ten list online.

It can be difficult to set that time aside each week amid the vast number of items on our to-do list or from all of the distractions around us, such as email. But it is necessary to set some time aside to pick up a book and dig deep into learning. If possible, attend a workshop or a conference or cultivate a like-minded group of people with which to socialize.

Landing Page Testing Is Also Not Enough

Landing page testing is a critical part of CRO (conversion rate optimization), but it is not all there is to it. It’s possible to get too focused on just testing every aspect of a landing page and to get lost in the process. Testing for the sake of testing can take you down the wrong road and soon you will become lost in a sea of split tests that are doing little to improve your conversions.

Time needs to be spent to understand the psychology of your visitors, their beliefs, and performing user research. Exit surveys and interviewing customers are important methods of gathering data. Take the data gathered from your customers, implement those findings into your website and then testing those changes will bring more valid results.

Static Content Is Not Enough, No Matter What You’ve Read

Most content that is written for a site has a generic visitor in mind. This content is generally bland and written to try not to offend anyone. There is no one kind of visitor. Each visitor is unique and has their own set of needs and wants.

The closer you can come to creating content that meets the specific wants and needs of a visitor, the better your conversion rates will become.

In order to create content geared more closely towards the type of visitors on your site, it will help to know more about the visitors themselves. This may include such analytics information as to the history of their past visits; what other content they consumed while on the site; what are their demographics; are they viewing videos on the site; and any other kind of information that you can gather.

It is then possible to take this information and create content that is more specific for those visitors. If this sounds like a lot of work, it is. But it will be worth it. Doing the same thing in 2017 that you have been doing in the past is not enough. It’s especially not enough if you plan to stay competitive.

digital marketing training group

We are the Digital Marketing Training Group. With over 75 years of combined digital marketing experience, we have been providing a recipe for success to people who want to run their own businesses in a multi-billion dollar industry that is growing year after year.

digital marketing training group

We are the Digital Marketing Training Group. With over 75 years of combined digital marketing experience, we have been providing a recipe for success to people who want to run their own businesses in a multi-billion dollar industry that is growing year after year.

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